NHS Non-Emergency Number
111 is the number to access local NHS healthcare services in England and Scotland. NHS 111 is available 24 hours a day, 365 days a year.
You should call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
Calls to the 111 service are free from landlines and mobile phones.
This service has replaced NHS Direct (0845 46 47) in England. The final areas changed to 111 during February 2014.
In Wales, the NHS Direct service continues to be delivered by calling 0845 46 47, as before. The telephone number is expected to change to 111 by mid-2017.
In Scotland, the service is delivered by NHS 24. Their 0845 424 2424 telephone number changed to 111 in April 2014.